Privacy Policy
1. Introduction
Welcome to MAPPA Surveying Ltd (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, www.mappasurveying.com, or interact with us through our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Updated October 2025
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2. Who We Are
MAPPA Surveying Ltd
Registered Address: 85 Great Portland Street, First Floor, London, W1W 7LT
Email: info@mappasurveying.com
We are the data controller responsible for your personal data.
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3. Information We Collect
We may collect and process the following types of personal data:
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Identity Data: Name, company name, job title.
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Contact Data: Email address, phone number, postal address.
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Technical Data: IP address, browser type, operating system, referring URLs, and information collected through cookies or analytics tools (e.g. Google Analytics).
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Communication Data: Information you provide when you contact us via forms, email, or phone.
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Project Data: Information related to survey projects, including but not limited to drone imagery, mapping data, or GIS data — stored securely and not hosted on this website.
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4. How We Use Your Information
We use your personal data for the following purposes:
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To respond to enquiries or provide quotes.
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To deliver and manage our surveying and drone-based services.
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To manage our website, improve functionality, and monitor usage through analytics.
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To comply with legal or regulatory requirements.
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If consented, to send marketing communications or newsletters.
We only process personal data where a lawful basis applies, such as contractual necessity, legitimate interests, legal obligation, or consent.
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5. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and to collect anonymised data for website analytics.
You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.
We may use Google Analytics or similar tools to analyse traffic and usage patterns; these tools collect anonymous information about how users interact with our website.
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6. Data Sharing and Third Parties
We do not sell or rent your data. We may share limited personal data with trusted third parties where necessary to provide our services or operate our website, including; IT and website hosting providers, email and cloud storage providers, analytics or marketing service providers (e.g., Google Analytics). Where any third-party processing occurs, we ensure they adhere to UK GDPR standards and only process data as instructed by us.
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7. International Data Transfers
Some third-party services we use may store or process data outside the UK (for example, in the EEA or the United States). In such cases, we ensure appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses (SCCs) or equivalent protection mechanisms.
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8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, or reporting obligations.
Drone imagery and survey data are stored securely off the website and retained for project and legal requirements only.
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9. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
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Right to access – request a copy of the personal data we hold about you.
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Right to rectification – request correction of inaccurate or incomplete data.
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Right to erasure – request deletion of your personal data, where applicable.
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Right to restrict processing – request limited use of your data.
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Right to data portability – request to transfer your data to another controller.
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Right to object – object to processing where our lawful basis is legitimate interests or direct marketing.
To exercise these rights, contact us at info@mappasurveying.com.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk | Tel: 0303 123 1113
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10. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, access controls, and encrypted communications where applicable.
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11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites, and we encourage users to review their privacy policies.
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12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page, with the “Last Updated” date noted above.
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13. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact:
MAPPA Surveying Ltd
85 Great Portland Street, First Floor, London, W1W 7LT
info@mappasurveying.com